It is refreshing that when I call your company, I always get a live person that is in Louisville that cares about my problem. When you send me a bill, it is simple, clear and reasonable; very refreshing to see this from an elevator company.
Paul Bickel, Spring River
Great work. Thanks again for all your hard work and dedication.
Johnny Edwards, A.G. Communications
We just got back from vacation. The elevators are working great. On a scale of 1-5, we would measure your service, rates, and communications a 6! You have been great!
You have been a great asset to our company with your quality work and vast knowledge of elevators. I would also like to thank everyone at Madden for the great customer service provided to me.
Trevor Carter, Kentucky State Fair Board, Kentucky Convention Center
First of all. You and your crew did a fabulous job with the elevator install. Wow! That was a job! The elevator is working great. Thank you Sean! You are truly a man of your word!
Gary Schroder, Chief Engineer, WDRB Fox-41
I am very pleased with the outcome of the project. The outward appearance alone of the work Madden has completed is very professional and a great indicator of the quality that I am confident lies behind the scenes.
Brad Houk, Manager Facilities CSX
Madden came on board with no long term contract agreement, but a promise of great customer service and competitive pricing. They have kept their word, as I have been very satisfied with their service and it continues to be outstanding.
Rick Ohlmann, Courier-Journal
I am thrilled with the quality of the elevator maintenance program.
Since Madden took over, our elevator problems have almost ceased to exist.
I would highly recommend them to anyone who needs top quality service.
Brian Lowe, Jefferson County Attorney Building
Sean Madden’s 3 decades of experience in the elevator industry make him one of the foremost experts in elevators. Grounded in ethics and backed by many who have seen the excellence of his workmanship in action, you can rely on Sean and his team to provide you and your business with the highest quality and most efficient service administered on your elevator or lift.
Susie brings over 2 decades of customer service experience to our team. She has dealt with clients such as General Motors, Caterpillar and various large companies. She is a huge asset to our operation and has the ability to make sure Madden Elevator is exceeding our customers expectations.